Privacy Policy

Effective Date: June 30, 2026

Welcome to Stitch To Art Company. Your privacy is important to us, and we are committed to protecting the personal information you share when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://stitchtoart.com or purchase our embroidery digitizing and vector conversion services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

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Information We Collect

We may collect the following types of information:

Personal Information

When you submit an order, contact us, or request a quote, we may collect:

• Full name
• Email address
• Phone number (if provided)
• Company or business name (optional)
• Billing information
• Uploaded artwork, logos, images, or embroidery files
• Any additional information you voluntarily provide

Technical Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Date and time of your visit

This information helps us improve the performance, security, and usability of our website.

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How We Use Your Information

We use your information to:

• Process and manage your orders
• Deliver embroidery digitizing and vector conversion services
• Respond to customer inquiries
• Send order updates
• Improve our website and services
• Prevent fraud and unauthorized activity
• Comply with legal obligations
• Maintain accurate business records

We do not sell or rent your personal information to third parties.

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Payment Information

Payments made through our website are securely processed by Paddle, our authorized payment provider.

Stitch To Art does not store your complete credit card or payment information on our servers. Payment information is handled securely by Paddle in accordance with their own privacy and security standards.

Please review Paddle’s Privacy Policy for additional information regarding payment processing.

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Uploaded Files

Customers may upload logos, artwork, embroidery designs, vector graphics, or other files for production.

These files are used solely for:

• Completing your requested service
• Quality control
• Order management
• Customer support

We do not use your uploaded artwork for resale, redistribution, or public display without your permission.

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Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience
• Maintain website security

You may disable cookies through your browser settings; however, some website features may not function properly.

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Third-Party Services

Our website may utilize trusted third-party providers to help operate our business, including:

• Paddle (payment processing)
• Website hosting providers
• Email communication services
• Analytics services
• Security and spam protection tools

These providers only receive the information necessary to perform their services and are expected to protect your information.

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Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable security measures, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

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Data Retention

We retain your information only for as long as necessary to:

• Complete your order
• Provide customer support
• Maintain business records
• Comply with legal and tax obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

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Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Request a copy of your personal data
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

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Children’s Privacy

Our services are intended for individuals who are at least 18 years of age or who have permission from a parent or legal guardian.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us immediately so we can remove the information.

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Intellectual Property Submitted by Customers

Customers retain ownership of the artwork, logos, trademarks, and designs they submit.

By submitting files to Stitch To Art, you confirm that you have the necessary rights or authorization to use the submitted materials.

We are not responsible for copyright or trademark violations resulting from customer-submitted content.

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International Users

If you access our website from outside our operating jurisdiction, your information may be transferred, stored, or processed in countries where our service providers operate.

By using our services, you consent to such transfers where permitted by applicable law.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service offerings.

Any updates will be posted on this page along with the revised Effective Date.

We encourage users to review this page periodically.

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Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us:

Stitch To Art

Website: https://stitchtoart.com

Email: sales@stitchtoart.com

We are committed to responding to privacy-related inquiries as promptly as possible.