Privacy Policy
Last updated: July 22, 2026
Stitch To Art ("we," "our," or "us") operates stitchtoart.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
Personal Information
When you place an order, request a quote, create an account, or contact us, we may collect:
- Name, email address, phone number
- Billing address
- Payment information (processed securely via third-party payment gateways; we do not store full card details)
- Uploaded artwork, logos, or design files
- Order history and communication records
Automatically Collected Information
When you browse our site, we may automatically collect:
- IP address, browser type, device information
- Pages visited, time spent, referring website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Process and fulfill your orders (embroidery digitizing, vector conversion, custom patches)
- Communicate with you about your order, quotes, and support requests
- Send you free downloads, receipts, and account-related notifications
- Improve our website, products, and customer experience
- Prevent fraud and ensure security
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share information with:
- Payment processors (e.g., Paddle) to complete transactions
- Email service providers (for order notifications and support communication)
- Law enforcement or authorities, if required by law
4. Cookies
Our website uses cookies to:
- Keep items in your shopping cart
- Remember login sessions
- Analyze site traffic and improve performance
You can disable cookies through your browser settings, though this may affect site functionality.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Uploaded Artwork
Files you upload for digitizing or vector conversion are used solely to complete your order. We do not share, resell, or publish your artwork without your permission, except as anonymized portfolio samples if separately agreed with you.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your data
To exercise these rights, contact us at info@stitchtoart.com.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., WhatsApp, social media). We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: info@stitchtoart.com
WhatsApp: +1 (681) 276-7929
